Privacy Policy
Effective Date: April 29, 2025

At Seaside Poke MarqE (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, participate in our loyalty program, or place orders through third-party platforms such as Toast (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following categories of information:

a. Information You Provide Directly

  • Contact Information: such as name, email address, phone number, and postal address.

  • Account Information: if you create an account or join our loyalty program, we may collect usernames, passwords, and preferences.

  • Order and Payment Information: when placing orders, whether through our website or third-party platforms like Toast, we collect billing and payment details.

  • Loyalty Program Participation: information related to points earned, rewards redeemed, and transaction history.

  • Communications: including customer support inquiries, feedback, or responses to surveys.

b. Information Collected Automatically

  • Device Information: IP address, browser type, operating system, and device identifiers.

  • Usage Information: access times, pages viewed, links clicked, and referring website addresses.

  • Location Information: if you enable location services on your device or browser.

c. Information from Third Parties

We may receive information from:

  • Third-Party Ordering Platforms: such as Toast, which may provide order details, contact information, and payment data necessary to complete your transaction.

  • Loyalty Program Providers: who may assist in managing your rewards account, tracking purchases, and providing you with updates.

  • Marketing Partners and Social Media: if you engage with our brand through those services.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders placed directly or through Toast.

  • Operate and manage our loyalty program, including tracking your points and notifying you of rewards.

  • Provide and improve our Services.

  • Personalize your experience.

  • Send marketing and promotional communications (if you’ve opted in).

  • Respond to customer service requests.

  • Detect and prevent fraud or illegal activities.

  • Comply with legal obligations.

Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: including loyalty program providers and online ordering platforms like Toast, to process orders and administer your rewards.

  • Business Partners: when needed to complete your transaction or deliver a service you’ve requested.

  • Legal Authorities: if required to comply with applicable laws or to protect our rights.

  • Successors: in the event of a merger, sale, or transfer of some or all of our assets.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, understand usage patterns, and improve our Services. You can manage cookie preferences through your browser settings.

Your Choices

You have options regarding your personal information:

  • Opt Out of Marketing: You can unsubscribe from promotional emails by following the unsubscribe link.

  • Loyalty Program: You may opt out or delete your loyalty account by contacting us directly.

  • Account Information: You may update or delete your information by contacting us.

  • Do Not Track: Some browsers offer DNT signals. We currently do not respond to these signals.

Data Security

We implement reasonable measures to protect your information, but no system is 100% secure. Please use caution when sharing sensitive information online.

Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Links to Other Websites and Services

Our Services may contain links to third-party websites or services, such as Toast. We are not responsible for the privacy practices or content of these external platforms. We encourage you to review their privacy policies before using their services.

Changes to This Policy

We may update this Privacy Policy periodically. We’ll post the revised version with an updated effective date. Your continued use of our Services after changes have been made indicates your acceptance of those changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Seaside Poke MarqE, LLC
info@seasidepoke.com
(346) 319-4393
www.seasidepoke.com